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Can I get financial advice for managing unsecured loans?

13th February 2026

By Simon Carr

Managing unsecured loans, such as personal loans, credit card debt, and overdrafts, can become overwhelming if circumstances change. Fortunately, the UK offers a wide array of expert resources, from free debt charities to regulated professional services, that can provide the tailored financial guidance needed to regain control.

Can I Get Financial Advice for Managing Unsecured Loans in the UK?

Absolutely. If you are struggling with repayments or feel that your unsecured debts are becoming unmanageable, seeking professional financial advice is the crucial first step. Expert advice services provide confidential support, analyse your entire financial situation, and help you create a sustainable strategy for repayment.

The type of advice you receive often depends on whether you approach a free charity or a professional, fee-based debt management company. It is generally recommended to start with free, impartial advice, especially if you are facing immediate financial hardship.

Why Expert Advice is Essential for Unsecured Debt

Unsecured debts do not use assets (like your property or vehicle) as collateral, but defaulting on them still carries significant consequences, including potential legal action and severe damage to your credit file. Financial advisers can offer several key benefits:

  • Budgeting Expertise: They help create realistic, sustainable budgets based on your current income and outgoings.
  • Prioritising Debts: Advisers distinguish between priority debts (like rent or mortgage) and non-priority (unsecured) debts, ensuring critical payments are maintained.
  • Negotiation: They can often negotiate with creditors on your behalf, potentially arranging reduced payments, payment freezes, or interest cessation.
  • Solution Analysis: They objectively assess which debt solution—be it a Debt Management Plan (DMP), IVA, or debt consolidation—is most suitable for your specific circumstances.

Where to Find Free and Impartial Debt Advice

The UK has several excellent sources of free, impartial financial advice, which are highly regulated and staffed by trained experts. These services should typically be your first port of call.

Charitable Organisations and Non-Profits

Leading debt charities provide comprehensive, judgement-free advice and support. They operate confidentially and can deal directly with creditors on your behalf:

  • StepChange Debt Charity: One of the largest debt advice providers, offering bespoke Debt Management Plans and guidance on all available debt solutions.
  • National Debtline: Provides telephone and web advice, focusing on helping clients understand their options and rights.
  • Citizens Advice: Local branches and their national service offer generalist advice, including signposting to specialist debt help and assisting with benefits entitlements.

If you need comprehensive guidance on budgeting, prioritising debts, and finding free advice services, the government-backed service MoneyHelper provides excellent resources. You can explore their tools and guides to understand your financial position better before speaking to an adviser.

Understanding Fee-Based Debt Management Services

While free services are highly effective, some people choose fee-based professional debt management companies. These companies often manage formal insolvency arrangements, such as Individual Voluntary Arrangements (IVAs) or Protected Trust Deeds (in Scotland).

If you opt for a fee-based service, it is essential to check that the firm is regulated by the Financial Conduct Authority (FCA). Always fully understand the fees involved, as these charges will reduce the amount of money available for clearing your debts. For most people with unsecured debt issues, free advice services provide sufficient and often superior support.

Key Strategies Used in Managing Unsecured Loans

When you consult a financial adviser, they will likely recommend one or more of the following strategies, depending on the severity of your debt and your income level.

1. Creating a Robust Budget and Financial Statement

The foundation of any debt management strategy is knowing exactly what you earn and what you spend. Advisers use detailed income and expenditure forms to create a Standard Financial Statement (SFS). This helps identify areas where spending can be reduced to free up money for debt repayment.

2. Debt Management Plans (DMPs)

A DMP is an informal arrangement managed by a debt advice provider. They negotiate lower monthly payments with your unsecured creditors. While DMPs typically do not incur fees if arranged through a charity, they are noted on your credit file and mean it will take longer to repay the debt, though creditors usually agree to freeze interest and charges.

3. Debt Consolidation

This involves taking out a new, typically larger loan to pay off multiple existing smaller debts. The goal is to reduce the overall interest rate and simplify monthly payments into a single fixed amount.

  • Risk Check: While consolidating can simplify finances, be cautious. If you take out a secured loan (using your property as collateral) to pay off unsecured debt, you put your home at risk if you fail to maintain repayments. If you use a new unsecured loan, ensure the interest rate is significantly lower than your current weighted average.

4. Formal Insolvency Solutions

For individuals with very high levels of debt and minimal assets, solutions like Individual Voluntary Arrangements (IVAs) or Bankruptcy may be recommended. These are formal, legally binding processes, typically lasting five or six years, that should only be entered into after extensive consultation with a licensed insolvency practitioner or specialist adviser.

Understanding the Credit Implications of Unsecured Debt Management

Any strategy designed to manage or reduce unsecured debt payments will likely impact your credit history. When you fall behind on payments or enter into arrangements like a DMP, this is recorded on your file.

It is vital to monitor your credit information regularly to ensure that creditors are reporting accurately and to understand the impact of your debt management plan.

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Although seeking advice and entering a formal plan may negatively affect your credit score in the short term, it is usually preferable to defaulting entirely. Taking control of your debt demonstrates financial responsibility and provides a clear path to rebuilding your creditworthiness once the plan is complete.

People also asked

What is the difference between secured and unsecured debt?

Unsecured debt is not tied to any asset; creditors cannot immediately seize property if you fail to repay. Secured debt (like a mortgage) is tied to an asset, meaning the lender can take possession of that asset if you default on the repayments.

Will seeking debt advice affect my credit score?

The initial act of seeking advice generally does not harm your score. However, implementing formal debt solutions, such as a Debt Management Plan or IVA, involves communicating with creditors about your inability to meet original terms, which will be marked on your credit file and may temporarily lower your score.

What if I only have a small amount of unsecured debt?

Even small debts can benefit from professional advice. Advisers can help you integrate repayment into a strict budget and prevent the debt from escalating through interest and missed payment fees.

Are Debt Management Plans (DMPs) regulated by the FCA?

While the provision of debt advice services is generally regulated by the Financial Conduct Authority (FCA), DMPs themselves are informal arrangements between you and your creditors and are not formal legal products. If you use a fee-charging company to administer a DMP, that company must be FCA regulated.

Should I use an Individual Voluntary Arrangement (IVA) to manage unsecured loans?

An IVA is a formal, legally binding solution suitable for individuals with significant unsecured debt (often over £7,000) who can afford to make regular, reduced payments for 5 or 6 years. It is a serious step and requires specialist advice from a licensed insolvency practitioner.

Taking Action: Moving Beyond Unsecured Loan Stress

Financial advice for managing unsecured loans is not just about finding a solution; it’s about restoring financial confidence and stability. The UK infrastructure provides comprehensive support, largely free of charge, to ensure that everyone facing debt challenges has access to expert guidance.

Do not wait for debts to become unmanageable before seeking help. Early intervention is the most effective way to limit interest charges, avoid legal action, and protect your long-term financial health.